Built for concreters

The AI receptionist built for Aussie concreters.

Callout picks up after a couple of rings, qualifies the job, and texts the customer a booking link if they want one. You see the lead the moment they hang up. Get up and running in a few minutes.

Australian voices, built for trades Works with ServiceM8 Get up and running in a few minutes
2 min
Setup from number-forward to live.
24/7
Answered round the clock.
Trusted by concreters on
ServiceM8 Tradify simPRO AroFlo Xero

Concreters miss work every week to unanswered calls.

If you’re an Australian concreter, your phone rings while you’re trowel-finishing a Sutherland driveway, setting up forms for a Monday slab in Castle Hill, or pulling kerbs back into line on a wet Tuesday in Geelong. Homeowners and builders don’t leave a message. They ring the next concreter on Google.

Callout exists for that reason. We’re an AI receptionist purpose-built for Aussie trades, with a real-sounding Australian voice that picks up every call, scopes the pour, and hands you a written lead summary the second the call ends. You stay on the tools. The work keeps coming in.

From dropped call to qualified lead in a few minutes.

Search your business by name and suburb when you sign up. We draft your services and FAQs from your website while you watch. Pick a voice from our Australian voice library, take it for a quick test call, choose a plan. About a minute later your dedicated Australian number is answering calls. Available across VIC, NSW, QLD, SA, WA and TAS.

01 · Live intake

Built for the calls concreters actually get.

Callout takes the call exactly the way a sharp office manager would. Captures what the customer needs, where they are, how urgent it is, and texts them a booking link if they want one. You see the lead the moment they hang up.

  • Captures what they need, where they are, and when they want it, in plain English.
  • Recognises emergency keywords (cracked slab, sinking driveway, exposed reo) and flags the lead as urgent.
  • Offers a booking link by SMS so the customer can self-schedule, if you've got that turned on.
Live transcript · Wed 10:22am
Caller · Castle Hill
Hi, we’re after a quote. Driveway pour, replacing the existing one. Builder’s done the demo, ready for a new pour.
Callout
No worries, I can get that sorted. What’s the address?
We’re at 12 Banks Rd, Castle Hill.
Got it. How soon are you wanting someone out?
Next couple of weeks would be great, no major rush.
Understood. What’s your first name, and is this the best number to reach you on?
Steve, yep this number’s fine.
Beauty. Want me to text you a link so you can pick a time, or would you rather wait for the team to ring back?
Send the link, thanks.
Perfect. You’ll get a text just after we hang up. Talk soon.
Captured · summary sent to operator Steve · Exposed-agg driveway replacement (~65m²) · 12 Banks Rd Castle Hill · Next 2 weeks · booking link sent
Services covered

Every kind of concrete pour, handled.

From a 4m³ shed slab on a Tuesday to a 60m² stencilled driveway on a Saturday, Callout knows what to ask and what to book. Twelve common job types out of the box, plus anything custom you train it on.

Driveways
Plain, broom, exposed-aggregate and stencil driveways, prep, mesh, expansion joints.
House slabs
Waffle and raft slabs, engineer-spec mesh and trench mesh, set-out coordination.
Shed & garage slabs
100mm and 125mm slabs, F72 mesh, vapour barrier, anchor-bolt set-out.
Footings & piers
Strip footings, screw-pile caps, bored piers, engineering-signoff coordination.
Exposed aggregate
River-stone and granite aggregate finishes, acid-etch retarders, sealing pass.
Polished concrete
Honed and full-polish floors, salt-and-pepper or full-stone exposure, sealer choice.
Stencil & pattern
Stencilcrete, pattern-paving, colour-hardener finishes, dust-on or integral colour.
Pathways & alfresco
Garden paths, alfresco slabs, pool surrounds, broom or exposed finish.
Kerbs & crossovers
Council kerbs, vehicle crossovers, dish drains, layback approvals coordination.
Retaining walls
Poured-in-place walls, blockwork core-fills, engineer-spec reo and drainage.
Concrete repairs
Crack repairs, slab levelling, spalling fixes, surface re-grinds and re-seals.
Decorative & coloured
Integral colour pours, sandwash finishes, custom-mix sample boards on request.
Lead Summary · #5217
Exposed-agg driveway · Castle Hill
12 Banks Rd · ~65m² · river-stone exposure
Urgency Next 2 weeks
Ballpark $11,000 to $13,500
Suggested next Site measure and quote
02 · Lead summary

Every callout, fully scoped before you ring back.

The moment the call ends, you get a summary written for you. The job, the urgency, a ballpark value, and what to do next.

  • Job scope in plain English, ready to quote off.
  • Ballpark value range so you can spot the big ones.
  • Urgency triaged. Emergency, this week, or whenever suits.
  • Pushes straight into ServiceM8 if you've got it connected.
How we compare

The only tool built for trade phones, end to end.

Voicemail Answering svc Callout
Picks up every call No Hours only Always
Trained on Aussie trade calls No No Yes
Adds to your Google Calendar No Sometimes Yes
Writes you a lead summary No No Yes
ServiceM8 push No No One-click
Time to set up Already on Weeks A few minutes
Monthly cost $0 Hundreds From $79
FAQ

Common
questions.

Couldn't find what you're after? Email support@callout.to and a real human will get back to you within an hour during business days.

Natural Australian voices, recorded by real local voice actors. Have a listen during setup and pick the one that fits your business.

Built for every kind of trade.

Ready when you are

Stop missing jobs.
Start booking them.

Up and running in a couple of minutes. No card, no porting, no IT call-out. Just forward your number and we'll do the rest.

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No charge for 14 days 2-min setup Cancel anytime

The AI receptionist for trades and home services.

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