How does it handle insurance work?

Insurance-sounding keywords (water damage, smoke damage) get flagged in the lead summary so you can route the lead to your assessor follow-up rather than rushing back with a domestic quote.

What do I get after a call?

A full lead summary the moment the call ends. Scope, urgency, a ballpark value and what to do next. You can push the lead into ServiceM8 with one click.

Does it integrate with ServiceM8 and my calendar?

Scheduled callouts add to your Google Calendar in one click. Send any callout to ServiceM8 as a Job with the recording, summary and customer details. More tools coming.

Will it book outside my service area?

No. You set the suburbs you cover (down to postcode if you want). It tags every Callout with the suburb so you can quote travel properly.

Built for painters

The AI receptionist built for Aussie painters.

Callout picks up after a couple of rings, qualifies the job, and texts the customer a booking link if they want one. You see the lead the moment they hang up. Get up and running in a few minutes.

Start 14-day trial Hear it answer a call

Australian voices, built for trades Works with ServiceM8 Get up and running in a few minutes

2 min

Setup from number-forward to live.

24/7

Answered round the clock.

Trusted by painters on

ServiceM8 Tradify simPRO AroFlo Xero

Painters miss work every week to unanswered calls.

If you’re an Australian painter, your phone rings while you’re halfway up a ladder cutting in a cornice, masking off a Federation skirt in Camberwell, or unloading drop sheets from the ute in Coogee. Most homeowners don’t leave a message. They ring the next painter on Google.

Callout exists for that reason. We’re an AI receptionist purpose-built for Aussie trades, with a real-sounding Australian voice that picks up every call, scopes the job, and hands you a written lead summary the second the call ends. You stay on the tools. The work keeps coming in.

From dropped call to qualified lead in a few minutes.

Search your business by name and suburb when you sign up. We draft your services and FAQs from your website while you watch. Pick a voice from our Australian voice library, take it for a quick test call, choose a plan. About a minute later your dedicated Australian number is answering calls. Available across VIC, NSW, QLD, SA, WA and TAS.

01 · Live intake

Built for the calls painters actually get.

Callout takes the call exactly the way a sharp office manager would. Captures what the customer needs, where they are, how urgent it is, and texts them a booking link if they want one. You see the lead the moment they hang up.

Captures what they need, where they are, and when they want it, in plain English.
Recognises emergency keywords (water damage, mould, urgent reletting) and flags the lead as urgent.
Offers a booking link by SMS so the customer can self-schedule, if you've got that turned on.

Live transcript · Wed 3:14pm

Caller · Camberwell

Hi, we’re after a quote. Three bedrooms and the lounge. Walls and ceilings, white I think.

Callout

No worries, I can get that sorted. What’s the address?

We’re at 18 Burke Rd, Camberwell.

Got it. How soon are you wanting someone out?

In the next couple of weeks would be ideal.

Understood. What’s your first name, and is this the best number to reach you on?

Priya, yep this number’s fine.

Beauty. Want me to text you a link so you can pick a time, or would you rather wait for the team to ring back?

Send the link, thanks.

Perfect. You’ll get a text just after we hang up. Talk soon.

Captured · summary sent to operator Priya · Interior repaint, 3 bed + lounge, walls + ceilings · 18 Burke Rd Camberwell · Next 2 weeks · booking link sent

Services covered

Every kind of painting callout, handled.

From a single accent wall on a Tuesday night to a full Federation exterior with full prep, Callout knows what to ask and what to book. Twelve common job types out of the box, plus anything custom you train it on.

Interior repaints

Whole-house repaints, walls, ceilings, trims, doors. Dulux, Taubmans, Haymes.

Exterior repaints

Weatherboards, render, eaves, fascia, gutters. Including pre-sale freshens.

Surface prep & repairs

Sanding, filling, gap-sealing, undercoats. Quoted upfront, not as variations.

Roof painting

Tile and Colorbond roofs, anti-mould treatment, two-coat membrane finishes.

Heritage & weatherboard

Federation, Edwardian, Victorian. Careful prep, lead-paint care, period colour matching.

New-build & spec homes

Builder-coordinated paint stages, Q-Mark and Dulux Accredited finishes.

Commercial fit-outs

Café, retail, gym refits. Out-of-hours coats, Q-finish-grade workmanship.

Strata & body corp

Hallways, lobbies, common areas. Coordinated with strata managers and BMCs.

Insurance repaints

Water and smoke damage, scope reports for assessors, ITC-style quote splits.

Decorative finishes

Limewash, Venetian plaster, Rockcote, Resene FX, feature walls in colour.

Cabinetry & kitchen respray

Spray-finish kitchen cabinetry, vanities, built-ins. 2-pac and water-based options.

Touch-ups & make-good

Pre-sale touch-ups, end-of-lease make-good, builder defects, dent and scuff repairs.

Lead Summary · #3622

Interior repaint · Camberwell

18 Burke Rd · 4 rooms · walls + ceilings

Urgency Next 2 weeks

Ballpark $4,800 to $6,200

Suggested next Book a quote walkthrough

02 · Lead summary

Every callout, fully scoped before you ring back.

The moment the call ends, you get a summary written for you. The job, the urgency, a ballpark value, and what to do next.

Job scope in plain English, ready to quote off.
Ballpark value range so you can spot the big ones.
Urgency triaged. Emergency, this week, or whenever suits.
Pushes straight into ServiceM8 if you've got it connected.

How we compare

The only tool built for trade phones, end to end.

	Voicemail	Answering svc	Callout
Picks up every call	No	Hours only	Always
Trained on Aussie trade calls	No	No	Yes
Adds to your Google Calendar	No	Sometimes	Yes
Writes you a lead summary	No	No	Yes
ServiceM8 push	No	No	One-click
Time to set up	Already on	Weeks	A few minutes
Monthly cost	$0	Hundreds	From $79