Built for tilers

The AI receptionist built for Aussie tilers.

Callout picks up after a couple of rings, qualifies the job, and texts the customer a booking link if they want one. You see the lead the moment they hang up. Get up and running in a few minutes.

Australian voices, built for trades Works with ServiceM8 Get up and running in a few minutes
2 min
Setup from number-forward to live.
24/7
Answered round the clock.
Trusted by tilers on
ServiceM8 Tradify simPRO AroFlo Xero

Tilers miss work every week to unanswered calls.

If you’re an Australian tiler, your phone rings while you’re cutting porcelain on a wet saw, on your knees laying large-format in a bathroom, or driving between a Brunswick splashback and a builder’s rough-in in Footscray. Most homeowners don’t leave a message. They ring the next tiler on Google.

Callout exists for that reason. We’re an AI receptionist purpose-built for Aussie trades, with a real-sounding Australian voice that picks up every call, scopes the job, and hands you a written lead summary the second the call ends. You stay on the tools. The work keeps coming in.

From dropped call to qualified lead in a few minutes.

Search your business by name and suburb when you sign up. We draft your services and FAQs from your website while you watch. Pick a voice from our Australian voice library, take it for a quick test call, choose a plan. About a minute later your dedicated Australian number is answering calls. Available across VIC, NSW, QLD, SA, WA and TAS.

01 · Live intake

Built for the calls tilers actually get.

Callout takes the call exactly the way a sharp office manager would. Captures what the customer needs, where they are, how urgent it is, and texts them a booking link if they want one. You see the lead the moment they hang up.

  • Captures what they need, where they are, and when they want it, in plain English.
  • Recognises emergency keywords (cracked floor, lifted tiles, leaking shower) and flags the lead as urgent.
  • Offers a booking link by SMS so the customer can self-schedule, if you've got that turned on.
Live transcript · Thu 5:48pm
Caller · Brunswick
Hi, our shower’s leaking. The carpet in the next room’s wet. Not sure if I need a regrout or the whole thing redone.
Callout
No worries, I can get that sorted. What’s the address?
We’re at 38 Sydney Rd, Brunswick.
Got it. How soon are you wanting someone out?
This week if possible, the carpet’s getting worse every shower.
Understood. What’s your first name, and is this the best number to reach you on?
Anna, yep this number’s fine.
Beauty. Want me to text you a link so you can pick a time, or would you rather wait for the team to ring back?
Send the link, thanks.
Perfect. You’ll get a text just after we hang up. Talk soon.
Captured · summary sent to operator Anna · Leaking shower, carpet wet in next room (likely membrane failure) · 38 Sydney Rd Brunswick · This week · booking link sent
Services covered

Every kind of tiling callout, handled.

From a black-grout regrout on a Tuesday night to a full bathroom retile, Callout knows what to ask and what to book. Twelve common job types out of the box, plus anything custom you train it on.

Full bathroom retile
Strip-out, AS 3740 waterproofing, full wall and floor tile, builder coordination.
Kitchen splashbacks
Subway, large-format, mosaic and herringbone. Full kitchen splashback installs.
Leaking shower repairs
Regrout, recolour-seal, silicone reseal, no-strip-out leak fixes.
Shower waterproofing
AS 3740 compliant membranes, hob and step-down detailing, certificates issued.
Large-format & stone tile
1200×600, 1800×900 porcelain and natural stone, levelling system, mitred edges.
Mosaic & feature tiling
Glass mosaic, penny-round, hex and herringbone feature walls and niches.
Outdoor & alfresco tiling
External-grade porcelain, slip-rated finishes, drainage falls, BAL-rated areas.
Pool coping & surrounds
Bullnose pool coping, non-slip pool surrounds, expansion-joint detailing.
Commercial tile fit-outs
Café, retail, gym fit-outs, builder-led project tiling, programmed installs.
Floor demolition & relay
Tile removal, screed prep, self-levelling underlayment, full floor relay.
Underfloor heating tiling
Hydronic and electric underfloor systems, decoupling membranes, controller wiring.
Grout colour-seal & restoration
Recolour-seal, epoxy regrout, silicone replacement, mould treatment.
Lead Summary · #1726
Bathroom retile · Brunswick
38 Sydney Rd · suspected membrane failure
Urgency This week
Ballpark $7,500 to $9,500
Suggested next Site visit and scope
02 · Lead summary

Every callout, fully scoped before you ring back.

The moment the call ends, you get a summary written for you. The job, the urgency, a ballpark value, and what to do next.

  • Job scope in plain English, ready to quote off.
  • Ballpark value range so you can spot the big ones.
  • Urgency triaged. Emergency, this week, or whenever suits.
  • Pushes straight into ServiceM8 if you've got it connected.
How we compare

The only tool built for trade phones, end to end.

Voicemail Answering svc Callout
Picks up every call No Hours only Always
Trained on Aussie trade calls No No Yes
Adds to your Google Calendar No Sometimes Yes
Writes you a lead summary No No Yes
ServiceM8 push No No One-click
Time to set up Already on Weeks A few minutes
Monthly cost $0 Hundreds From $79
FAQ

Common
questions.

Couldn't find what you're after? Email support@callout.to and a real human will get back to you within an hour during business days.

Natural Australian voices, recorded by real local voice actors. Have a listen during setup and pick the one that fits your business.

Built for every kind of trade.

Ready when you are

Stop missing jobs.
Start booking them.

Up and running in a couple of minutes. No card, no porting, no IT call-out. Just forward your number and we'll do the rest.

Start your free trial
No charge for 14 days 2-min setup Cancel anytime

The AI receptionist for trades and home services.

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