What about emergencies (smoke, sparks, no power)?

Emergency keywords are picked up on the call and the lead is flagged as urgent in your inbox so you can ring back first. The customer never gets parked on hold.

What do I get after a call?

A full lead summary the moment the call ends. Scope, urgency, a ballpark value and what to do next. You can push the lead into ServiceM8 with one click.

Does it integrate with ServiceM8 and my calendar?

Scheduled callouts add to your Google Calendar in one click. Send any callout to ServiceM8 as a Job with the recording, summary and customer details. More tools coming.

Will it book outside my service area?

No. You set the suburbs you cover (down to postcode if you want). It tags every Callout with the suburb so you can quote travel properly.

Built for sparkies

The AI receptionist built for Aussie electricians.

Callout picks up after a couple of rings, qualifies the job, and texts the customer a booking link if they want one. You see the lead the moment they hang up. Get up and running in a few minutes.

Start 14-day trial Hear it answer a call

Australian voices, built for trades Works with ServiceM8 Get up and running in a few minutes

2 min

Setup from number-forward to live.

24/7

Answered round the clock.

Trusted by sparkies on

ServiceM8 Tradify simPRO AroFlo Xero

Sparkies miss work every week to unanswered calls.

If you’re an Australian electrician, your phone rings while you’re elbows-deep in a switchboard, on a roof at 35°C, or driving between a Northcote callout and a commercial fit-out in Brunswick. Most homeowners don’t leave a message. They ring the next sparkie on Google.

Callout exists for that reason. We’re an AI receptionist purpose-built for Aussie trades, with a real-sounding Australian voice that picks up every call, scopes the job, and hands you a written lead summary the second the call ends. You stay on the tools. The work keeps coming in.

From dropped call to qualified lead in a few minutes.

Search your business by name and suburb when you sign up. We draft your services and FAQs from your website while you watch. Pick a voice from our Australian voice library, take it for a quick test call, choose a plan. About a minute later your dedicated Australian number is answering calls. Available across VIC, NSW, QLD, SA, WA and TAS.

01 · Live intake

Built for the calls electricians actually get.

Callout takes the call exactly the way a sharp office manager would. Captures what the customer needs, where they are, how urgent it is, and texts them a booking link if they want one. You see the lead the moment they hang up.

Captures what they need, where they are, and when they want it, in plain English.
Recognises emergency keywords (smoke, sparks, no power) and flags the lead as urgent.
Offers a booking link by SMS so the customer can self-schedule, if you've got that turned on.

Live transcript · Tue 4:18pm

Caller · Brunswick

Hey, my switchboard’s tripped. Power’s out in the kitchen and one bedroom.

Callout

No worries, I can get that sorted. What’s the address?

We’re at 14 Lygon St, Brunswick East.

Got it. How soon are you wanting someone out?

Pretty urgent, lights are out and it’s nearly tea time.

Understood. What’s your first name, and is this the best number to reach you on?

Sarah, yeah this number’s fine.

Beauty. Want me to text you a link so you can pick a time, or would you rather wait for the team to ring back?

Send the link, thanks.

Perfect. You’ll get a text just after we hang up. Talk soon.

Captured · summary sent to operator Sarah · Switchboard tripped · 14 Lygon St Brunswick East · ASAP · booking link sent

Services covered

Every kind of sparkie callout, handled.

From a tripped RCD on a Tuesday night to a full commercial fit-out, Callout knows what to ask and what to book. Twelve common job types out of the box, plus anything custom you train it on.

Switchboard upgrades

After-hours emergency replacements, RCD compliance, panel rebuilds.

Safety switch installs

Type A RCBOs, surge diverters, single & three-phase boards.

Power-point repairs

GPO swaps, scorched outlets, tripped circuits, dead rooms.

EV charger installs

7kW & 22kW chargers. Tesla, Wallbox, Ocular, JET Charge.

LED & downlight retrofits

Halogen swap-outs, dimmer compatibility, IC-4 rated cans.

Emergency lighting

AS/NZS 2293 compliance audits, exit signs, monthly reports.

Three-phase upgrades

Single-to-three phase, kitchen fit-outs, workshop power.

24-hour fault-finding

Insurance call-outs, water-damage diagnostics, fuse failures.

Solar & battery work

Inverter replacements, battery retrofits, smart-meter work.

Smoke alarm compliance

AS 3786 hardwired interconnect, rental compliance certificates.

Data & comms cabling

Cat6, NBN connections, intercoms, CCTV pre-wire.

Commercial fit-outs

Café, retail, gym refits. Coordinated with builders & plumbers.

Lead Summary · #2841

Switchboard upgrade · Brunswick East

14 Lygon St · 6-pole board

Urgency This week

Ballpark $1,800 to $2,400

Suggested next Quote and book

02 · Lead summary

Every callout, fully scoped before you ring back.

The moment the call ends, you get a summary written for you. The job, the urgency, a ballpark value, and what to do next.

Job scope in plain English, ready to quote off.
Ballpark value range so you can spot the big ones.
Urgency triaged. Emergency, this week, or whenever suits.
Pushes straight into ServiceM8 if you've got it connected.

How we compare

The only tool built for trade phones, end to end.

	Voicemail	Answering svc	Callout
Picks up every call	No	Hours only	Always
Trained on Aussie trade calls	No	No	Yes
Adds to your Google Calendar	No	Sometimes	Yes
Writes you a lead summary	No	No	Yes
ServiceM8 push	No	No	One-click
Time to set up	Already on	Weeks	A few minutes
Monthly cost	$0	Hundreds	From $79