Built for plumbers

The AI receptionist built for Aussie plumbers.

Callout picks up after a couple of rings, qualifies the job, and texts the customer a booking link if they want one. You see the lead the moment they hang up. Get up and running in a few minutes.

Australian voices, built for trades Works with ServiceM8 Get up and running in a few minutes
2 min
Setup from number-forward to live.
24/7
Answered round the clock.
Trusted by plumbers on
ServiceM8 Tradify simPRO AroFlo Xero

Plumbers miss work every week to unanswered calls.

If you’re an Australian plumber, your phone rings while you’re cutting copper under a slab, on a roof flashing a vent, or driving between a Coburg hot-water swap and a blocked sewer in Reservoir. Most homeowners don’t leave a message. They ring the next plumber on Google.

Callout exists for that reason. We’re an AI receptionist purpose-built for Aussie trades, with a real-sounding Australian voice that picks up every call, scopes the job, and hands you a written lead summary the second the call ends. You stay on the tools. The work keeps coming in.

From dropped call to qualified lead in a few minutes.

Search your business by name and suburb when you sign up. We draft your services and FAQs from your website while you watch. Pick a voice from our Australian voice library, take it for a quick test call, choose a plan. About a minute later your dedicated Australian number is answering calls. Available across VIC, NSW, QLD, SA, WA and TAS.

01 · Live intake

Built for the calls plumbers actually get.

Callout takes the call exactly the way a sharp office manager would. Captures what the customer needs, where they are, how urgent it is, and texts them a booking link if they want one. You see the lead the moment they hang up.

  • Captures what they need, where they are, and when they want it, in plain English.
  • Recognises emergency keywords (burst pipe, no hot water, blocked drain) and flags the lead as urgent.
  • Offers a booking link by SMS so the customer can self-schedule, if you've got that turned on.
Live transcript · Tue 6:42pm
Caller · Coburg
Hi, our hot water’s gone cold. It’s the gas unit out the back, no flame, two kids needing a bath.
Callout
No worries, I can get that sorted. What’s the address?
We’re at 14 Sydney Rd, Coburg.
Got it. How soon are you wanting someone out?
As soon as you can. Kids need a bath tonight if possible.
Understood. What’s your first name, and is this the best number to reach you on?
Mark, yep this number’s fine.
Beauty. Want me to text you a link so you can pick a time, or would you rather wait for the team to ring back?
Send the link, thanks.
Perfect. You’ll get a text just after we hang up. Talk soon.
Captured · summary sent to operator Mark · Gas hot water unit out, no flame · 14 Sydney Rd Coburg · ASAP · booking link sent
Services covered

Every kind of plumbing callout, handled.

From a dripping kitchen mixer on a Tuesday night to a full bathroom rough-in, Callout knows what to ask and what to book. Twelve common job types out of the box, plus anything custom you train it on.

Hot water systems
Gas, electric, heat-pump and solar. Rinnai, Rheem, Vulcan, Aquamax, Sanden.
Burst pipes & leak detection
Slab leaks, copper pinholes, thermal imaging, after-hours emergency makesafes.
Blocked drains
High-pressure jet, CCTV inspections, root-cut, kitchen and shower waste lines.
Tap & mixer repairs
Cartridge swaps, dripping spouts, ceramic-disc replacements, full mixer installs.
Toilet repairs & installs
Cistern leaks, pan swaps, soft-close seats, wall-faced and back-to-wall units.
Gas plumbing & gasfitting
Gas leak detection, regulator swaps, certificate of compliance issued same day.
Hydronic heating
Boiler servicing, panel-radiator installs, in-slab leaks, heat-pump retrofits.
Backflow prevention
Annual testing, RPZ device installs, council reports, plumbing-code compliance.
Compliance certificates
VBA, NSW Fair Trading, QBCC certificates issued for sanitary, water and gas works.
Rainwater tanks
Tank installs, pump retrofits, first-flush diverters, council rebate paperwork.
Sewer & stormwater
New connections, pit installs, stormwater diverts, council inspection liaison.
Bathroom & kitchen rough-ins
Renovation rough-ins, fit-offs, builder coordination, waterproofing handoff.
Lead Summary · #1184
Hot water replacement · Coburg
14 Sydney Rd · Rinnai gas unit, 12 yrs old
Urgency Same day
Ballpark $2,200 to $2,800
Suggested next Quote and book
02 · Lead summary

Every callout, fully scoped before you ring back.

The moment the call ends, you get a summary written for you. The job, the urgency, a ballpark value, and what to do next.

  • Job scope in plain English, ready to quote off.
  • Ballpark value range so you can spot the big ones.
  • Urgency triaged. Emergency, this week, or whenever suits.
  • Pushes straight into ServiceM8 if you've got it connected.
How we compare

The only tool built for trade phones, end to end.

Voicemail Answering svc Callout
Picks up every call No Hours only Always
Trained on Aussie trade calls No No Yes
Adds to your Google Calendar No Sometimes Yes
Writes you a lead summary No No Yes
ServiceM8 push No No One-click
Time to set up Already on Weeks A few minutes
Monthly cost $0 Hundreds From $79
FAQ

Common
questions.

Couldn't find what you're after? Email support@callout.to and a real human will get back to you within an hour during business days.

Natural Australian voices, recorded by real local voice actors. Have a listen during setup and pick the one that fits your business.

Built for every kind of trade.

Ready when you are

Stop missing jobs.
Start booking them.

Up and running in a couple of minutes. No card, no porting, no IT call-out. Just forward your number and we'll do the rest.

Start your free trial
No charge for 14 days 2-min setup Cancel anytime

The AI receptionist for trades and home services.

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