Can it tell a quote-ready job from a design call?

It captures the basics (mow round, paver re-lay, full backyard concept) so you can see at a glance which leads need a quick quote and which need a proper site visit.

What do I get after a call?

A full lead summary the moment the call ends. Scope, urgency, a ballpark value and what to do next. You can push the lead into ServiceM8 with one click.

Does it integrate with ServiceM8 and my calendar?

Scheduled callouts add to your Google Calendar in one click. Send any callout to ServiceM8 as a Job with the recording, summary and customer details. More tools coming.

Will it book outside my service area?

No. You set the suburbs you cover (down to postcode if you want). It tags every Callout with the suburb so you can quote travel properly.

Built for landscapers

The AI receptionist built for Aussie landscapers.

Callout picks up after a couple of rings, qualifies the job, and texts the customer a booking link if they want one. You see the lead the moment they hang up. Get up and running in a few minutes.

Start 14-day trial Hear it answer a call

Australian voices, built for trades Works with ServiceM8 Get up and running in a few minutes

2 min

Setup from number-forward to live.

24/7

Answered round the clock.

Trusted by landscapers on

ServiceM8 Tradify simPRO AroFlo Xero

Mowers are loud. Phones get missed.

If you’re an Australian landscaper, your phone rings while you’re behind a ride-on, halfway up a retaining wall in Bentleigh, or unloading turf in 38°C in Penrith. Most homeowners don’t leave a message. They ring the next landscaper on Google.

Callout exists for that reason. We’re an AI receptionist purpose-built for Aussie trades, with a real-sounding Australian voice that picks up every call, scopes the job, and hands you a written lead summary the second the call ends. You stay on the tools. The work keeps coming in.

From dropped call to qualified lead in a few minutes.

Search your business by name and suburb when you sign up. We draft your services and FAQs from your website while you watch. Pick a voice from our Australian voice library, take it for a quick test call, choose a plan. About a minute later your dedicated Australian number is answering calls. Available across VIC, NSW, QLD, SA, WA and TAS.

01 · Live intake

Built for the calls landscapers actually get.

Callout takes the call exactly the way a sharp office manager would. Captures what the customer needs, where they are, how urgent it is, and texts them a booking link if they want one. You see the lead the moment they hang up.

Captures what they need, where they are, and when they want it, in plain English.
Recognises emergency keywords (tree down, blocked drain, fallen branch) and flags the lead as urgent.
Offers a booking link by SMS so the customer can self-schedule, if you've got that turned on.

Live transcript · Thu 8:42am

Caller · Bentleigh

Hi, the back lawn’s gotten away from us. Needs a proper cut and a tidy of the edges. Looking at a turf relay too.

Callout

No worries, I can get that sorted. What’s the address?

We’re at 22 Mavho St, Bentleigh.

Got it. How soon are you wanting someone out?

Next week or so would be great, no huge rush.

Understood. What’s your first name, and is this the best number to reach you on?

Tom, yep this number’s fine.

Beauty. Want me to text you a link so you can pick a time, or would you rather wait for the team to ring back?

Send the link, thanks.

Perfect. You’ll get a text just after we hang up. Talk soon.

Captured · summary sent to operator Tom · Catch-up cut + turf relay (around 60m²) · 22 Mavho St Bentleigh · Next week · booking link sent

Services covered

Every kind of landscaping callout, handled.

From a Thursday mow round to a $40k backyard transformation, Callout knows what to ask and what to book. Twelve common job types out of the box, plus anything custom you train it on.

Lawn mowing & maintenance

Weekly and fortnightly rounds, edging, blowing down, green-waste removal.

Garden design & consults

Concept calls, on-site design visits, plant selection, planting plans.

Hedging & pruning

Formal hedges, fruit-tree pruning, native pruning, height-restricted work.

Turf supply & laying

Sir Walter, Couch, Kikuyu. Soil prep, levelling, weather-window booking.

Paving & pathways

Bluestone, sandstone, exposed-aggregate paths and patios, permeable paving.

Retaining walls

Treated pine, sleeper, besser-block, sandstone. Engineering signoff for >1m.

Irrigation & dripper systems

Pop-up sprinklers, drip lines, smart controllers, tap-timer installs.

Garden bed installs

Mass plantings, native gardens, mulch deliveries, edging and weed matting.

Decking & pergolas

Merbau and spotted-gum decks, pergolas, screens. Builder coordination if needed.

Fencing & screens

Timber and Colorbond fencing, bamboo screens, side-gate installs.

Tree works

Removals, stump grinding, height-reduction prunes. Referrals to certified arborists.

Backyard transformations

Full-yard renos coordinated with chippies, sparkies, plumbers and pool builders.

Lead Summary · #4419

Turf relay + tidy · Bentleigh

22 Mavho St · ~60m² Sir Walter

Urgency Next week

Ballpark $2,200 to $2,800

Suggested next Quote and book

02 · Lead summary

Every callout, fully scoped before you ring back.

The moment the call ends, you get a summary written for you. The job, the urgency, a ballpark value, and what to do next.

Job scope in plain English, ready to quote off.
Ballpark value range so you can spot the big ones.
Urgency triaged. Emergency, this week, or whenever suits.
Pushes straight into ServiceM8 if you've got it connected.

How we compare

The only tool built for trade phones, end to end.

	Voicemail	Answering svc	Callout
Picks up every call	No	Hours only	Always
Trained on Aussie trade calls	No	No	Yes
Adds to your Google Calendar	No	Sometimes	Yes
Writes you a lead summary	No	No	Yes
ServiceM8 push	No	No	One-click
Time to set up	Already on	Weeks	A few minutes
Monthly cost	$0	Hundreds	From $79